Legal Notice
Haven AG
Industriestrasse EW 2
6152 Hüswil
Tel. ++41 77 804 47 70
Email: haven-privatespa@hotmail.com
Website: www.haven-privatespa.com
General Terms and Conditions (GTC)
Swiss law applies. The place of jurisdiction is Willisau.
1. Use of the Haven Private Spa
Reservations for the Haven Private Spa can be made at www.haven-privatespa.com using the contact form. The prices listed on the homepage under “OFFER” apply. In addition, the following terms apply:
• Guests may not bring their own food or beverages
• The legal minimum age for alcohol consumption applies to the alcoholic beverages provided.
Admission is permitted for guests aged 16 and older. The Private Spa may only be used for private purposes.
Commercial use is prohibited.
The spa may be used exclusively for private purposes.
Filming and photography in the Private SPA are not permitted, particularly for business or commercial purposes. This may result in the confiscation of recording devices and materials. The publication of such recordings is subject to fines; the taking of erotic photographs is prohibited for both private and commercial purposes.
The Private Spa will be handed over to you in perfect condition.
Damage to property or additional cleaning costs (beyond normal use) will be billed to the guest separately. Full functionality of the equipment is guaranteed to the best of our ability. If equipment malfunctions for unknown reasons during a visit, the spa visit may be terminated.
In such cases, the remaining balance will be credited. If the guest nevertheless wishes to continue the stay, they may do so of their own volition. In principle, no guarantee can be offered for full functionality.
2. Provision of Information
A reservation will normally only be confirmed once correct, current, and complete information has been provided. The person making the reservation agrees that this information may be processed within the scope of this agreement. In all cases, your appointment is binding once it has been confirmed, even if information is missing. In such cases, the missing information must be provided at a later date.
3. Cancellations/Rescheduling
A confirmed reservation may be rescheduled once free of charge, subject to availability, no later than 24 hours before the stay. The cancellation must be submitted in writing via email to haven-privatespa@hotmail.com and is valid only after confirmation. We cannot accept cancellations sent to incorrect email addresses or resulting from other errors. Appointments canceled too late will be billed in full.
4. Payment Method
Payment is due on-site in cash or via Twint, or in advance via e-banking. If a gift certificate is available, it must be specified at the time of booking.
5. Liability
Haven Private Spa guarantees that the information provided on the website www.haven-privatespa.com is complete, up-to-date, and accurate. Haven Private Spa assumes no liability for the accuracy, completeness, or timeliness of the information on the website, nor for transmission errors. It disclaims all liability for any resulting damages or inconvenience, unless they are attributable to willful misconduct or gross negligence on the part of Haven Private Spa.
Due to the technical nature of the Internet, Haven Private Spa does not guarantee that the Private Spa services will be provided via the Internet without errors or interruptions. Haven Private Spa cannot rule out the possibility of unauthorized persons making unlawful use of the data provided by the customer and assumes no liability for any damages resulting therefrom.
Ufhusen. 2024